Delta Airlines is extending its safety protocols this winter holiday season by blocking the selection of middle seats and limiting the number of customers per flight through at least Jan. 6, 2021.
“Medical experts, including our own partners at Emory Healthcare, agree – more distance on board makes a difference,” said Bill Lentsch, Chief Customer Experience Officer.
“We believe that taking care of our customers and employees and restoring confidence in the safety of air travel is more important right now than filling up every seat on a plane. We’ll continue taking a thoughtful, layered approach ensuring customers know to expect the highest standard of care as they prepare for their holiday travels.”
Delta is also extending its change fee waiver for new flights purchased through Sept. 30.
Delta Airlines Blocking Middle Seats for More Space
Through Jan. 6, 2021, Delta Airlines will block the selection of middle seats in Delta Premium Select, Delta Comfort+ and Main Cabin via the Fly Delta app or online.
- For customers in parties of 1-2: Middle seats will be blocked for safety.
- For customers in parties of 3 or more: Middle seats will appear as available for booking, to allow families and travel companions to select seats together.
This functionality helps the airline give customers more space on board while offering flexibility with their seat choices.
Delta is also continuing to ensure its flights are not filled to capacity. For travel through at least Oct. 31, customers can expect that Delta will:
- Limit the number of customers on board all aircraft – with or without middle seats.
- Limit the First Class cabin to half capacity to further ensure more space between customers.
- Block one aisle of seats on aircraft without middle seats.
On routes where the airline’s planes begin to fill, Delta Airlines will continue to look for opportunities to upsize to a larger aircraft type or add more flights.
The Delta One cabin on widebody aircraft, which is designed with more space and privacy built in, will be offered at full capacity effective Oct. 1.
Wearing Your Mask
Medical research tells that wearing a mask is one of the most effective ways to reduce the COVID-19 infection rate. Therefore, Delta customers should expect to continue wearing masks or face coverings throughout the airport, in Delta Sky Clubs and on board the aircraft through the winter holiday travel season and beyond.
Customers who indicate they have an underlying condition that prevents them from wearing a mask are required to complete a “Clearance-To-Fly” process before being permitted to travel.
Travelers have the option to change their flight without a change fee for a year from the date of purchase for all new flights purchased through Sept. 30.